This Privacy Policy describes how Breezes Store (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) when you access our website (https://breezesstore.com) and use our mobile applications (Android and iOS). By accessing our website or using our mobile apps, you agree to the terms and conditions of this Privacy Policy.
1.1 Personal Information We may collect the following personal information from you:
a. Account Information: When you create an account on our website or mobile apps, we collect your name, email address, and password. This information is used to authenticate and secure your account.
b. Contact Information: When you make a purchase or engage with our customer support, we may collect your mailing address, phone number, and email address. This information is necessary for order processing, delivery, and communication purposes.
c. Payment Information: If you make a purchase, we may collect payment information such as credit card details or other financial information. We use this information to process transactions securely and prevent fraudulent activities.
d. User-Generated Content: If you choose to submit reviews, comments, or other user-generated content, we may collect and store that information. This content may be publicly displayed on our website or apps, and it may be associated with your username or account.
e. Other Information: We may collect any other information you voluntarily provide to us when contacting our customer support, participating in surveys or promotions, or interacting with our website or apps.
1.2 Usage Data In addition to personal information, we automatically collect certain non-personally identifiable information about your interactions with our website and mobile apps. This may include:
a. Device Information: We collect information about the device you use to access our website or apps, such as the type of device, operating system, unique device identifiers, and mobile network information.
b. Log Information: When you use our website or apps, our servers automatically record certain log information. This may include your IP address, browser type, referring/exit pages, and timestamps.
c. App Usage Data: We may collect information about how you use our mobile apps, including the features you interact with, the content you view, and the actions you take. This data helps us improve the performance and functionality of our apps.
2.1 Providing Services We use the collected information for the following purposes:
a. Order Processing: We use your personal information to process and fulfill your orders, including shipping products to your designated address, verifying payment details, and sending order confirmations.
b. Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any issues you may encounter while using our website or apps.
c. Personalization: We may use your information to personalize your experience, such as displaying relevant content, recommending products, and customizing the layout and functionality of our website or apps.
d. Communication: We may use your contact information to send you transactional communications, such as order updates, shipping notifications, and customer service messages. We may also send you promotional offers, newsletters, or other marketing communications if you have provided consent to receive them.
e. Analytics and Research: We may analyze the collected information to improve our website, apps, and overall user experience. This includes analyzing usage patterns, identifying trends, conducting research, and measuring the effectiveness of our marketing efforts.
f. Fraud Prevention: We may use your information to detect and prevent fraudulent activities, unauthorized access, and other
3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website and apps. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify. Examples of such third-party service providers include:
a. Payment Processors: We may share your payment information with trusted payment processors to securely process your transactions.
b. Shipping Partners: In order to fulfill your orders, we may share your shipping address and contact information with our shipping partners.
c. Customer Support Tools: We may use customer support tools or platforms that store and process your personal information to provide efficient and effective customer service.
d. Analytics Providers: We may use analytics tools to analyze user behavior, trends, and preferences. These tools help us improve our website and apps based on aggregated and anonymized data.
3.2 Legal Requirements We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities. This may include disclosures necessary to comply with legal obligations, protect our rights and property, or investigate and prevent fraudulent or illegal activities.
3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and any changes to the ownership or control of your personal information.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer necessary for the intended purposes, we will securely delete or anonymize it.
We are committed to protecting the security of your personal information and have implemented reasonable organizational, technical, and administrative measures to safeguard it. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any concerns about the security of your information, please contact us immediately.
Our website and apps may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.
Our website and apps are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records. If you believe that we may have collected personal information from a child under the age of
